The Knowledge Management (KM) process has been identified and mapped in a variety of nuanced ways. The net–net, condensed version can be summarized in three basic steps: (drum roll please) Collect, Codify and Share.
Yet rather than offering another article or diagram on these three steps or any others, we’re going to talk about a different kind of three: The top considerations that go beyond the KM process itself for maximizing the return on your Knowledge Management investments.
1. Understand the flow of knowledge in your organization.
Knowledge Management incorporates the flow of information from collection to codification to sharing, but before you jump into that process, make sure you understand how knowledge flows (and where it doesn’t) within the people and teams in your organization.
Consider the following to get started: Read more!