Through the Library of Congress’s FEDLINK program, DAU engaged LAC Group to lead the development and population of 27 websites, each covering individual weapons systems, using licensed and public domain resources. LAC’s Data Gatherers sourced information from a variety of resources including news reports, legislative records, and other unclassified government information. Read more!
On this important project, LAC Group created a Knowledge Services Center (KSC) to support USAID’s ambitious and demanding mission that integrates the activities of the USAID Development Experience Clearinghouse (DEC), USAID Library, Research Services, and Knowledge Management into a single entity. Read more!
In the wake of the devastating Hurricane Katrina, LAC Group is helping Tulane by cataloging and related technical services processes, including archival collections, as well as acquisitions for approximately $500K in replacement items to restore and rebuild the collection at Howard Tilton Memorial Library. LAC manages all tasks and responsibilities, including sorting, shelving, re-boxing, reinstating, cataloging and processing of materials belonging to the Tulane University Library and Special Collections. Read more!
CCM was contracted to manage a large national law Firm headquartered in Palo Alto, CA’s outsourcing service contract evaluation and contraction, in mid-contract, to reflect necessary services changes due to changes in Firm business needs. CCM identified over a dozen critical areas to right size staff or equipment and to deploy process re-engineering resulting in over $800,000 in savings opportunities/year for the remaining two years of the outsourcing contract and in perpetuity. Read more!
The Client: A global top 15 law firm, headquartered in the United States, asked Chase Cost Management to provide them with an analysis of the firm’s legal research contracts.
The Issue: The firm was experiencing continuous vendor price increases, despite a lessening of legal research fee recovery, making the research more of a firm expense and inhibiting the firm in competing for alternative or flat fee bids. Read more!
The Client: An automotive parts supplier servicing businesses as well as consumers direct throughout the southwestern U.S. with an annual freight expense of just under $1,000,000. This shipper controls some inbound freight and all of the outbound freight. Their competitive advantage lies in their ability to provide superior turnaround on orders, delivering many parts the same day to customers within a 50 miles radius of their multiple locations with next day service on the rest. Read more!
Our Client, a government agency, contracted LAC Group to update a Customer Satisfaction Survey and a Benchmark survey, last conducted in 2001, building on the existing instruments but updating them to reflect developments in library services and technology and in user requirements. The Agency wanted to track trends identified by the earlier surveys, so the new instruments needed to capture as much of the same data as possible, while also eliciting data that would evaluate the present and help them plan for the future. Read more!